Observability Plus
Observability Plus is an optional upgrade that enables Pro and Enterprise teams to explore data at a more granular level, helping you to pinpoint exactly when and why issues occurred.
To learn more about Observability Plus, see Limitations or pricing.
By default, all users on all plans have access to Observability at both a team and project level.
To upgrade to Observability Plus:
- From your dashboard, navigate to the Observability tab.
- Next to the time range selector, click the button and select Upgrade to Observability Plus.
- From the Upgrade to Observability Plus modal, click Continue.
- If you're an existing Monitoring user, the modal will be Migrate from Monitoring to Observability Plus and will display the reduced pricing.
- If you're an Enterprise user, you may be prompted to Contact Support to upgrade.
- Then, view the charges and click Confirm and Pay.
You'll be charged and upgraded immediately. You will immediately have access to the Observability Plus features and can view events based on data that was collected before you enabled it.
- From your dashboard, navigate to the Observability tab.
- Next to the time range selector, click the button and select Observability Settings.
- This takes you to the Observability Plus section of your project's Billing settings
- Click the toggle button to disable it
- Click the Confirm button in the Turn off Observability Plus dialog
Users on all plans can use Observability at no additional cost, with some limitations. Observability is available for all projects in the team.
Owners on Pro and Enterprise teams can upgrade to Observability Plus to get access to additional features, the Monitoring tab, higher limits, and increased retention. See the table below for more details on pricing:
| Resource | Base Fee | Usage-based pricing |
|---|---|---|
| Observability Plus (Add-on for Pro and Enterprise) | Pro: $10/month Enterprise: Custom Includes 1 million events / month | $1.20 per 1 million events |
| Feature | Observability | Observability Plus |
|---|---|---|
| Data Retention | Hobby: 12 hours Pro / Enterprise: 3 days | 30 days |
| Monitoring access | Not Included | Included. See Existing monitoring users for more information. |
| Serverless Functions | No Latency (p75) data, no breakdown by path | Latency data, sort by p75, breakdown by path and routes |
| Edge Functions | No Latency (p75) data, no breakdown by path | Latency data, sort by p75, breakdown by path and routes |
| External APIs | No ability to sort by error rate or p75 duration, only request totals for each hostname | Sorting and filtering by requests, p75 duration, and duration. Latency, Requests, API Endpoint and function calls for each hostname. |
| Edge Requests | No breakdown by path | Full request data |
| Fast Data Transfer | No breakdown by path | Full request data |
| ISR (Incremental Static Regeneration) | No access to average duration or revalidation data. Limited function data for each route | Access to sorting and filtering by duration and revalidation. Full function data for each route. |
| Build Diagnostics | Full access | Full access |
| In-function Concurrency | Full access when enabled | Full access when enabled |
You will be charged a base fee when enabling Observability Plus. However, you will only be charged for the remaining time in your billing cycle. For example,
- If ten days remain in your current billing cycle, you will only pay around $3. For every new billing cycle after that, you'll be charged a total of $10 at the beginning of the cycle.
- Events are prorated. This means that if your team incurs 100K events over the included allotment, you would will only pay $0.12 over the base fee. Not $1.20 and the base fee.
- Suppose you disable Observability Plus before the billing cycle ends. In that case, Observability Plus will automatically turn off, we will stop collecting events, and you will lose access to existing data. Also, you cannot export the Observability Plus data for later use.
- Once the billing cycle is over, you will be charged for the events collected prior to disabling. You won't be refunded any amounts already paid.
- Re-enabling Observability Plus before the end of the billing cycle won't cost you another base fee. Instead, the usual base fee of $10 will apply at the beginning of every upcoming billing cycle.
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