Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. As a full-service agency, we deliver consulting, design, development, support, and analytics services to brands, retailers, manufacturers, and organizations all over the world.

Full-service agency, we deliver consulting, design, development, support, and analytics services.

• Project type: Digital commerce, omnichannel retail, B2B/B2C/D2C, or global brand transformation projects, often involving new platform implementation, system integration, or major replatforming.
• Scope or length: Clearly defined, phased, and prioritised scope (e.g., 8–24 weeks for Discovery and Solution Design, followed by implementation sprints). Focus on balancing quality, time, scope, and budget, with explicit prioritisation of 1–2 key success factors per client.
• Working style: Collaborative, cross-functional teams (PM, BA, UX, Solution Architect, Dev), agile methodology, regular checkpoints, and transparent communication. Emphasis on stakeholder alignment, risk management, and change control.
• Objective: Deliver a validated strategy, clear roadmap, and actionable solution design that meets business goals, user needs, and technical requirements. Outcomes include: project goals & KPIs, requirements, user research, conceptual solution description, estimation sheet, and a signed Statement of Work.